FAQ - Frequently Asked Questions

The following are answers to frequently asked questions regarding Succeed Management Solutions LLC; our risk management tools and our services. If you still haven't found what you are looking for, you can contact us directly at 888-788-7181 or send your questions via e-mail to slade.c@succeedms.com

ABOUT SUCCEED MANAGEMENT SOLUTIONS, LLC

• How long has Succeed been in business?

A: We opened our doors in 1996 and have been providing our customers with industry-leading risk management tools and services ever since.

• What professional qualifications do Succeed's consulting staff members have?

A: Our professionals and principals have decades of risk management experience in the insurance industry and with Fortune 500 firms in environmental safety and health management roles. We have board certified safety and industrial hygiene professionals on staff.

• Who are some of your customers?

A: There are literally thousands of companies across the U.S. using Succeed's tools and services. A partial list of clients include: Adventist Health, Arclin, Barney and Barney, epb&b, Capital Insurance Group, Baldwin Resource Group, Washington Employers, Associated General Contractors, Alaska National, AmeriBen/IEC Group, Approach Management Services, Dibuduo & Defendis Insurance, The Graham Company.

ABOUT OUR RISK MANAGEMENT CENTER

• What components make up the Succeed Risk Management Center?

A: A Risk Management Library, an HR & benefit library, plus six individual modules make up Succeed's entire Risk Management Center. These include individual tools for: COI tracking, job tracking and JHA, incident tracking, MSDS management, training management, and a safety library database. To learn more about each, Click here if you are an agency or Click here if you are an employer.

Most importantly, we brand our platform to make you the solution provider.

• Can I sign up for individual components of the Risk Management Center?

A: Yes.

• How can I use the Risk Management Center to win new business?

A: Now any service agency, insurer, risk retention group or other organization can stand out from the crowd by offering tools and services that add real value for their customers. Each module of our Risk Management Center can be custom branded with your company's name and logo, providing you with everything you need to give your clients instant access to sophisticated risk management solutions. Succeed's Risk Management Center gives you a competitive edge that will have you winning new business and building long-term customer loyalty.

• How does the Risk Management Center save me money?

A: The tools provided in our Risk Management Center help you easily manage all of your insurance-related responsibilities, quickly improve worker safety and shrink premiums and increase worker productivity. Our Risk Management Center also helps reduce the time you spend organizing all of the documents needed to track incidences and ensure compliance.

ABOUT OUR SUCCEED SALES SUITE

• How can the Succeed Sales Suite help me win new customers?

A: Our Succeed Sales Suite provide agents with a price effective way to differentiate and grow. It's that simple. The Succeed Sales Suite gives you instant access to tools that will differentiate your services from the competition and allow you to easily provide more value to your customers. It is included with agency-wide licensing of the Risk Management Center or can be purchased as a standalone.

• What tools come with the Succeed Sales Suite?

1) A prospecting tool that we pre-load with industry specific and area specific contacts. This tool sends your branded weekly e-mail newsletter to your list of clients and prospects. Each issue contains information and tips your clients can use to increase safety and reduce costs.

2) Instant access, for you, to a bilingual library filled with thousands of documents related to training, policies, procedures, checklists, posters and other risk management materials.

3) Access to an award winning HR and benefits library with resources covering HR and benefits issues for all 50 states.

4) Your own filing system that allows you to easily build and organize your own library of materials to share with clients.

• Is it true that I can get portions of the Succeed Sales Suite for free?

A: Yes. To let you experience first hand, the sales power of the Succeed Sales Suite, we offer some of the suite's sales tools for free. This free version comes with our E-newsletter that you can custom brand for your company, and access to your own library filing system. Click here for more details.

ABOUT OUR SERVICES

• What type of services does Succeed Management Solutions offer?

A: Succeed offers a full array of loss control and risk management services including those related to the management and development of an effective risk management program using the resources of the Risk Management Center and all needed support such as loading or managing Certificates of Insurance or Material Safety Data Sheets (MSDSs), loading or reporting claims, incident analytics as well as technical support activities like industrial hygiene, safety, indoor air quality, ergonomics, and loss control. We can manage your projects, develop programs, train staff and administer our risk management tools. We also offer training courses and webinars for your safety professionals. For detailed information, click here.

• Who gives the online webinars?

A: We have a full staff of board certified professionals with expertise in a variety of fields from underwriting and loss control to noise monitoring, OSHA compliance, employee safety and health evaluations and more. For detailed information, click here.

• What types of topics are covered in your webinars?

A: We can create and lead webinars on any topic you need.

• Can you send experts to our facilities for evaluation/consultation?

A: Yes.